Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please email us at MenziesTreats@gmail.com

General

We’re working on building an online ordering system–stay tuned!   In the meantime you can easily send us a message through text or our social media pages:

Telephone: (929)585-4957

Instagram: [@MenziesTreats]

Facebook: [Facebook.com/MenziesTreatss]

Email: [Menziestreats@gmail.com]

When ordering please include:

  • The treats you would like.
  • Date/Time you'll like your order.
  • If you need pickup/delivery. 

Any allergies we need to know about?

We recommend that you place your order at least 5 days in advance. We do our best to accommodate last-minute orders between (24-48hr notice) for an additional fee, but we cannot guarantee availability as sometimes we are fully booked.

Yes, delivery is available for an additional fee. Delivery cost is based on the distance/boroughs. If delivery is needed please request during the time of placing your order.  Customers are responsible for giving accurate and adequate delivery address/instructions and contact information. If the courier cannot make contact with the recipient, the order may be forfeited without refund.

Unfortunately we cannot ship cakes or cupcakes at this time–they are too fragile & temperature sensitive!

Cheesecakes & Puddings are to be kept cool in the fridge until time of event or until ready to eat. To best enjoy our classic cakes we reccomend sitting them out for 10-20mins until it gets room temperature before serving .During transport keep them on a flat surface or held by hand to minimize bumps and sliding. Dont forget to post/tag us in your photos.

 

All orders $50 or less is required to pay in full at the time of ordering. Orders over $50 can be paid in full or 50% deposit on the day order is placed and balance due day before delivery/pick up. ALL deposits are non refundable.

We accept all major cards & cash

Zelle: MenziesTreats@gmail.com

CashApp: $MenziesTreats

All orders are fresh & made to order, we do not have cakes on hand. Please order in advance, thank you. Any order under 48hrs of delivery/pickup would be an additional fee applied.